Neo Bet Terms & Conditions — Know It. Understand It. Stay Safe.

These Terms & Conditions constitute a legally binding agreement governing use of the neo bet platform (neobet.click). By creating an account or using the site, you are confirming that you fully accept these terms.

Key terms used in this document are defined as follows:

• "Neo Bet" / "We" — refers to the entity that operates the neobet.click platform.
• "User" / "You" — Any individual who holds an account with Neo Bet or uses the site.
• "Account" — A personal profile created by registering with Neo Bet.
• "Bonus" — Free spins, cashback, deposit matches, or any other incentive offered by Neo Bet.
• "Wagering Requirement" — The total wagering amount required before a bonus becomes eligible for withdrawal.

Opening an account with neo bet requires meeting certain eligibility criteria. These conditions are in place to protect both users and the platform.

• You must be 18 years of age or older.
• You must provide your real name, address, and contact details.
• Each person may hold only one account. Multiple accounts cannot be created using the same mobile number, email address, or device.
• You may not manage an account on behalf of another person.
• Anyone whose account was previously closed by Neo Bet is not permitted to open a new account.

Neo bet may request identity verification documents at any time. Withdrawals may be placed on hold until verification is complete. Required documents include:

• Scanned copy of National ID (NID) or passport
• Proof of Mobile Banking Account Ownership
• A utility bill or bank statement as proof of address (required for large withdrawals)

It is your responsibility to keep your account password and login credentials strictly confidential. You are responsible for all activity carried out on your account unless a fault on Neo Bet's part is proven. If you notice anything suspicious, contact support immediately.

There are specific rules that all players must follow when placing bets on Neo Bet.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Sufficient balance must be available for a bet to be accepted.
• Neo Bet reserves the right to void any bets placed at incorrect odds due to a technical error.
• Placing bets by exploiting a system error will be treated as fraud.

For Sports Betting, if a match is postponed, cancelled, or left incomplete, Neo Bet's own settlement policy applies:

Each casino and slots game is governed by its own rules. If a technical issue occurs during gameplay, Neo Bet will determine the outcome based on server logs. RNG results are final and cannot be manipulated in any way.

Neo Bet offers a range of bonuses and promotional offers. Each offer comes with its own specific terms, which are detailed on the relevant promotion page.

• Your account must be fully verified before you are eligible to receive any bonus.
• Only one welcome bonus is available per person, household, or shared address.
• Bonuses are generally valid for 7 to 30 days — refer to the specific offer terms.
• Bonus balances cannot be withdrawn before the wagering requirement has been met.
• Certain games (typically jackpots or select Live Casino games) may be excluded from bonus eligibility.

Say you receive a ৳1,000 bonus with a 20x wagering requirement. That means you need to place a total of ৳20,000 (1,000 × 20) in bets before the bonus becomes withdrawable. Both winning and losing bets count toward this total.

• Minimum deposit is ৳100. Maximum deposit limits vary by payment method.
• All deposits must be made from a mobile banking account registered in your own name.
• Deposits from third parties are not accepted and will be returned.
• Successful deposits are generally credited to your balance within 5 minutes.

• Minimum withdrawal is ৳500.
• Withdrawals will only be processed via the same method used for the original deposit.
• Under ৳1 lakh — typically processed within 30 minutes.
• ৳1 lakh to ৳5 lakh — processed within 6 to 12 hours.
• Above ৳5,00,000 — processed within 24 hours, subject to additional KYC.

Neo bet complies with international AML (Anti-Money Laundering) guidelines. neo bet may investigate suspicious transactions and report them to the relevant authorities if necessary. All deposited funds must come from a legitimate source.

Neo Bet collects, stores, and uses your personal information solely for the purpose of providing its services. For more details, please see our Privacy Policy read more.

• Your information is never sold to third parties.
• Data is analysed for service improvement and security purposes.
• Information may be disclosed to authorities when required by legal obligation.
• All data is secured with SSL 256-bit encryption.

Neo Bet places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment, not addiction. To learn more, Responsible Play View page.

• Neo Bet is committed to protecting minors from accessing its gaming services.
• Users can set their own deposit limits, betting limits, and session limits.
• A cooling-off period (24 hours to 30 days) can be activated by the user at any time.
• A self-exclusion request will lock your account for a period of 6 months to 5 years.
• While self-exclusion is active, Neo Bet will not send you any promotional messages.

Neo Bet may suspend or permanently close an account without prior notice for any of the following reasons:

• Registration with false information
• Operating Multiple Accounts
• Bonus Abuse or Arbitrage Betting
• Fraudulent activity or attempts to hack the system
• Account Use on Behalf of a Minor
• Money Laundering or Suspicious Financial Activity

You may request to close your account at any time. Any remaining real-money balance will be refunded after verification, however bonus balances are non-refundable.

For any dispute or complaint, Neo Bet's support team will attempt to reach a resolution as the first step.

In the event of a dispute, neo bet's server logs and records shall serve as the final evidence. If both parties cannot reach an agreement, third-party mediation is available.

• neo bet may amend these terms at any time. Changes take effect upon publication on the site.
• Continued use of the site constitutes acceptance of the updated terms.
• neo bet reserves the right to temporarily suspend any game, service, or feature for technical reasons.
• If any part of these terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
• Neo Bet is not liable for any indirect losses resulting from a service interruption.